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Tech Support (Parent and Student Access)/Stephanie locked out
07-25-2012, 02:11 AM
christo et doctrinae is locked out of the forum. She isn't able to log in--it told her that her password/username were wrong. She got a new password but it isn't working either, and now she has one more chance before her logon is locked.
Kathy
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Tech Support (Parent and Student Access)/RE: Stephanie locked out
07-25-2012, 02:15 AM
(07-25-2012, 02:11 AM)lklivingston Wrote: christo et doctrinae is locked out of the forum. She isn't able to log in--it told her that her password/username were wrong. She got a new password but it isn't working either, and now she has one more chance before her logon is locked.
I'm in, I'm in! Thanks so much. Now I must get to work! 
Stephanie ![[Heart <3]](https://amblesideonline.org/forum/images/smilies/heart.gif "[Heart <3]") DS 18
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Tech Support (Parent and Student Access)/RE: Stephanie locked out
07-25-2012, 02:40 AM
What was the problem? Were you making a mistake typing the password? Is there anything we need to do to prevent this from happening again, or happening to someone else?
"Our aim in Education is to give a Full Life." -- Mom to 4 AO Graduates, Grandma to 3
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Tech Support (Parent and Student Access)/RE: Stephanie locked out
07-25-2012, 03:49 AM
That's what I want to know!
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Tech Support (Parent and Student Access)/RE: Stephanie locked out
07-25-2012, 04:48 AM
(07-25-2012, 03:49 AM)Phyllis Wrote: That's what I want to know!
Sorry... I was called away and had to leave the house right after I got logged in. Back now.
Honestly, I have no clue what happened. I entered what I thought was my password and user name. When I requested the info, after three or four failed attempts, it gave me my username (which I had entered correctly), but it sent me a new password. When I tried to get in with that, it still didn't want to let me. Once Kathy alerted someone, I received another new password from someone, and that one worked. I went back into my cp and changed my password to what I wanted. I'll let you know if there are any issues again. I've not had any log-in issues with my email or one other board, so who knows.
Stephanie DS 18
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Tech Support (Parent and Student Access)/RE: Stephanie locked out
07-26-2012, 12:55 AM
I have had this happen on occasion, but I assumed it was me, not the forum (clumsy fingers in my case). BUT, I did have it happen yesterday morning as well. Odd. A hiccup in the system perhaps? I do know that it won't "remember" our passwords, only our logins (even thought I have told the computer to do otherwise for this computer).
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Tech Support (Parent and Student Access)/RE: Stephanie locked out
07-26-2012, 04:31 AM
MelisaH Wrote:I have had this happen on occasion, but I assumed it was me, not the forum (clumsy fingers in my case). BUT, I did have it happen yesterday morning as well. Odd. A hiccup in the system perhaps? I do know that it won't "remember" our passwords, only our logins (even thought I have told the computer to do otherwise for this computer).
When I log in on Safari, the login password field ALWAYS has a remembered password even though I never tell it to remember my password. AND the password is always wrong. I can tell it's wrong b/c it is not the same number of characters. I don't care it does that. Just as you say, Odd.
Laurie
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Tech Support (Parent and Student Access)/RE: Stephanie locked out
07-26-2012, 04:33 AM
Chrome remembers my password.
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Tech Support (Parent and Student Access)/RE: Stephanie locked out
07-26-2012, 04:37 AM
So do you think it is a browser issue?
Can't use chrome on iPad.
Laurie
"But we are not a faint-hearted body; we mean, and we mean intensely; and to those who purpose the best, and endeavour after the best, the best arrives." ~ Vol.3, p148
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Tech Support (Parent and Student Access)/RE: Stephanie locked out
07-26-2012, 04:45 AM
Probably more likely browser than forum, but I really don't know.
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